Shipping and Returns

Processing time: 2-3 working days Delivery time: 2-5 working days

Do I have to pay for customs duties and import taxes?

Switzerland: Depends on the weight and size of the order

Europe: Depends on the weight and size of the order

Rest of the world: Depends on the weight and size of the order

In some cases, delivery may be delayed depending on your country's customs. Self-Confidence XIV and the carrier have no control over how long customs keep a package. In addition, certain countries may incur tariffs after the package is accepted. We recommend that you check with your local post office if this applies to you, since Self-Confidence XIV does not pay any additional customs fees. Self-Confidence XIV is not responsible for applicable customs duties, import duties, taxes, or other fees.

Due to the limited nature of our collection, once purchased, products cannot be refunded. Refunds and exchanges are not offered for any product as all of our products are finally sold.